Shipboard
GUEST SERVICES MANAGER
Competitive salary, plus bonus, transportation to and from the ship, a private cabin, meals, medical insurance, and cruise & officer privileges. The contract time would provide for four months of duty serving on the ship, then two months 'off' with vacation pay, after which you would be scheduled to return to work.
Royal Caribbean is looking for exceptional executives to join our fleet of ground-breaking cruise ships that sail the globe. We provide a working environment that fosters career growth and development for our onboard team members. Our innovative and pioneering cruise ships, offer our guests a premium vacation experience. There are countless opportunities to join us at sea, so join our team today as a Guest Services Manager.
Royal Caribbean is continuing to build more ships, including the Oasis and Allure of the Seas, which will be the largest passenger cruise ships in the world!
WHY WORK FOR ROYAL CARIBBEAN?
At Royal Caribbean, we believe in helping our valuable members grow and build successful careers for life. Shipboard employees receive a wide range of benefits and learning opportunities, while working with a worldwide enterprise that is a leader in the cruise industry. If you are looking for an opportunity to expand your career and really make a difference, apply now to join our renowned shipboard staff!
This position also includes four months vacation per year.
RESPONSIBILITIES INCLUDE, BUT NOT LIMITED TO;
* Continually develop original and fresh techniques to
enhance the guest service onboard
* Use guest feedback and ratings to establish a
positive culture throughout the guest services team
* Enforce organizational policies and procedures of
monetary items regarding the Front Desk
* Develop and promote success of the management
and supervisory teams onboard
* Enforce the delivery of standards, efficiencies,
services and quality within the guest services
department onboard
* Perform related duties as required
MINIMUM REQUIREMENTS
* Completion of high school, basic or vocational
education equivalency preferred
* Two or more years of Front-of-House successful
and progressive leadership experience in a four or
five star hotel, cruise line or other hospitality related
industry
* Proven ability to achieve operational results in an
international environment
* Demonstrated experience in motivating, leading
and engaging a diverse workforce to increase
synergy and improve productivity
* Competency with Microsoft Office and Lotus Notes
* Oral and written fluency in English at an advanced
level
* Must be physically able to participate in emergency life saving drills and required training.
* Strong communication skills in additional
languages are desired
* All international applicants must have the ability to
obtain a C1/D visa
This job was posted 30+ days ago, and has expired.
